Description

Gaby Sanders of Phoenix Technology reached out for an Administrative Assistant role. Email below: ----------- [my name], we discovered your information on job search platforms and would like to propose the following position for your thoughtful consideration: Administrative Assistant (part-time, 4 hours daily, mostly remote) Daily activities: 1 Responding to Customer Inquiries: Addressing customer queries, concerns, and requests promptly and courteously through various channels such as phone, email, or chat. 2 Providing Product/Service Information: Offering detailed information about products or services, including features, pricing, and availability, to assist customers in making informed decisions. 3 Processing Orders and Returns: Assisting customers with order placement, processing returns, and issuing refunds or replacements as necessary. Job benefits: • $2700 as monthly salary • 30 vacation days • 10 days for sick, personal, and parental leave • 1099 position, mostly remote • Professional development Job requirements: • Customer Focus: A customer-centric approach with a genuine desire to assist customers and resolve their issues promptly and courteously. • Problem-Solving Abilities: The ability to analyze situations, identify problems, and propose practical solutions to meet customer needs and resolve issues efficiently. • Time Management Skills: The capacity to prioritize tasks, manage time effectively, and handle multiple customer inquiries simultaneously to meet service level agreements and deadlines. • Adaptability: The flexibility to adapt to changing customer needs, processes, or technology platforms to deliver exceptional customer service in dynamic environments. Please mind that we are only able to hire US /Canada citizens for this position. Working shifts are 9am-1pm or 11am-3pm your time zone (upon agreement). Being selected for this role you will be trained and supervised online so that the responsibilities are absolutely clear. Training is paid in full by ourselves. The training program will entail various assignments set up by the trainer. These will introduce you to the job. Please be aware that some assignments will require local travel, and the expenses incurred will be compensated upon presentation of the travel documents. You are welcome to check our website - www.phoenix-technology.com - and apply to this remote position by following the link https://phoenix-technology.com/application-form/ Should you have any questions to clarify before applying - please email us info@phoenix-technology.com Best in luck and kind regards. -- Respectfully, Gaby Sanders PhoenixTechnology +1 (202) 701-1359 +1 (888) 269-9717 ----- After I applied, we setup a short phone interview going over my credentials. A day after the interview, Gaby reached out to say I got the role but she needed additional information, a signed form and my DL with a selfie, see below: Due to our requirements for the remote position of Administrative Assistant we are asking you to submit the following: - your valid national ID front and backside images as well as your selfie holding it - for verification purposes (you can upload these safely here - https://phoenix-technology.com/docsupload/ or email back) - your duly signed contract (https://phoenix-technology.com/employment-contract/ ----- I provided this information, leaking my DL, address and my picture. Lastly, and when I realized it was a scam was this next email: Hello and thank you, [my name]. This is to confirm that we have received the paperwork we need at this point of hiring you. Now, [my name], for text chat interaction, support, and documentation exchange in real time, please kindly join us on Telegram by following the below link at your earliest convenience (Telegram is going to be our primary communication tool when your training starts): https://t.me/PhoenixTechnologyCompany Please text Hello and your full name so we could identify you. One of our Managers will respond to you ASAP during working hours. Please mind that the chat you will be joining - @PhoenixTechnologyCompany - is the ONLY official telegram chat our company has. Please reach out to us immediately if someone else texts to you from a bogus Phoenix Technology account on Telegram. Be also noted that neither of our team will contact you from any gmail.com or hotmail.com domain mailbox. In case you are contacted this way - forward us the message and ignore the fraudulent request. Please check your Telegram time after time for an update about our training start date and time. There's going to be one within several days. -- Respectfully, Gaby Sanders PhoenixTechnology +1 (202) 701-1359 +1 (888) 269-9717 ----- After researching more online, I discovered Reddit threads outlining this was a scam. I have since frozen my credit and blocked them on Telegram, phone and email.